Privacy Policy

1. Personal Data We Collect

We collect the following personal data when you use our services or complete forms on our website: full name, email address, and the content of messages you send through our contact forms.

We do not collect sensitive personal data such as detailed financial information, biometric data, religious beliefs, or political affiliation. The data provided is used exclusively for the purposes described in this notice.

2. Purposes of Data Processing

Your personal data will be used for the following primary purposes: responding to your information and contact requests, providing guidance on our financial consulting services, sending information about current social support programs, and following up on previous inquiries.

As secondary purposes, we may use your data to send communications about new services, workshops, and financial education events, as well as to compile internal service quality statistics. You may object to these secondary purposes at any time.

3. Legal Basis for Processing

The processing of your data is based on your express consent given when completing our forms, as well as the pre-contractual or contractual relationship established for the provision of consulting services. We comply with the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and accountability established in the LFPDPPP.

4. Data Transfers

Zinthozzmx does not transfer your personal data to third parties without your prior consent, except in cases expressly provided by the LFPDPPP, such as requirements from competent authorities duly grounded and motivated, or when necessary for the provision of contracted services.

In the event that any transfer is necessary, you will be informed in a timely manner and your consent will be requested in accordance with applicable legislation.

5. ARCO Rights

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights). To exercise any of these rights, you may send a request to contacto@zinthozzmx.com indicating your full name, the right you wish to exercise, and the personal data involved.

We will respond to your request within a maximum of 20 business days from receipt of your complete request, in accordance with the deadlines established by the LFPDPPP.

6. Security Measures

We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing. These measures include the use of SSL/TLS encryption protocols, restricted access controls, and periodic monitoring of our systems.

Our personnel with access to personal data are duly trained and subject to confidentiality obligations.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. For more information about the types of cookies we use and how to manage them, please see our Cookie Policy available on this website.

8. Data Retention

We retain your personal data only for the time necessary to fulfill the purposes described in this notice, or for the time required by applicable Mexican legislation. Once the purpose of processing has been fulfilled, your data will be securely deleted from our systems.

The standard retention period for contact data is 24 months from the last contact with the data subject, unless a legal obligation requires a longer period.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our data protection practices or amendments to applicable legislation. Any changes will be published on this page with the date of the last update. We recommend that you review this notice periodically.

10. Competent Authority

If you believe that your right to personal data protection has been violated, you may contact the National Institute of Transparency, Access to Information, and Personal Data Protection (INAI) to request protection of your rights. More information is available at www.inai.org.mx.

For any questions related to this Privacy Policy, you may contact us at contacto@zinthozzmx.com or by phone at +52 (55) 8421-3067, Monday through Friday from 9:00 AM to 6:00 PM (Central Mexico Time).